These highlights summarise our core data practices. They are not a substitute for the full Privacy Policy below, which all kis888 players are required to read and acknowledge.
We collect personal data you provide during registration and KYC (name, IC/passport, date of birth, address, contact details), financial data for payment processing, and technical data generated by your use of the kis888 Platform (device, IP address, session logs).
kis888 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data is shared only with operational service providers (payment processors, KYC verifiers, game studios) and only to the extent necessary to deliver the Service.
All data transmission between your device and the kis888 Platform is encrypted via SSL/TLS. Account credentials are stored using industry-standard hashing. We conduct regular security assessments to protect your personal information against unauthorised access.
You have the right to access, correct, and request deletion of your personal data held by kis888, subject to our legal retention obligations. Data subject requests are processed within 30 days of receipt. Contact [email protected] to exercise your rights.
We retain personal data for the duration of your active account relationship with kis888 and for a minimum of 5 years thereafter, as required for anti-money laundering compliance and regulatory record-keeping obligations applicable to online gambling operators.
The kis888 Platform uses strictly necessary cookies for session management and optional analytics cookies to improve Platform performance. You can manage cookie preferences through your browser settings. We do not use third-party advertising cookies that track you across other websites.
1.1 kis888 is committed to protecting the privacy and personal data of all individuals who interact with our Platform. This Privacy Policy is intended to give you a clear and transparent account of how we handle your personal information — what we collect, why we collect it, how long we keep it, who we share it with, and what rights you have in relation to it.
1.2 This Policy applies to all personal data collected through the kis888 website (kis888.co), mobile browser access, customer support interactions, account registration and KYC processes, and any other channel through which you interact with kis888.
1.3 This Privacy Policy should be read alongside the kis888 Terms & Conditions, which govern your use of the Platform generally. Capitalised terms used but not defined here have the meanings given to them in the Terms & Conditions.
2.1 For the purposes of applicable data protection legislation, kis888 is the data controller in respect of personal data collected from Players and Platform visitors.
2.2 If you have questions or concerns about how your personal data is handled, or wish to exercise any of the rights described in Section 11 of this Policy, you may contact our data protection team at:
2.3 All data subject requests will be acknowledged within 5 business days and responded to within 30 days of receipt.
3.1 We collect personal data in the following categories, depending on how you interact with the kis888 Platform:
Information you provide when creating a kis888 account, including: full legal name, username, date of birth, nationality, residential address, email address, and mobile phone number.
Government-issued identification documents required for age and identity verification, including: Malaysian MyKad (IC number and photograph), passport (number, issuing country, photograph), and supporting proof-of-address documentation where required.
Information related to deposits and withdrawals processed through your kis888 Account, including: payment method details (e-wallet identifiers, bank account details for FPX, cryptocurrency wallet addresses), transaction amounts, dates, and transaction reference numbers. We do not store full card numbers or payment credentials — payment processing is handled by certified payment service providers.
Technical and behavioural data generated by your use of the Platform, including: IP address, device type and operating system, browser type and version, pages visited, game sessions accessed, bet history, login timestamps, and session duration. This data is collected automatically through server logs and analytics tools.
Records of your communications with kis888, including live chat transcripts, support email correspondence, and any documentation submitted in relation to a dispute or complaint.
| Data Category | Collected At | Required? |
|---|---|---|
| Identity & Registration | Account creation | Mandatory |
| KYC Documents | Before real-money access | Mandatory |
| Financial & Transaction | Deposits / withdrawals | Mandatory |
| Platform Usage | All Platform sessions | Automatic |
| Communications | Support interactions | As generated |
| Marketing Preferences | Account settings | Optional |
4.1 kis888 uses the personal data we collect for the following purposes:
5.1 We process your personal data on the following legal bases:
6.1 kis888 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share personal data only in the following limited circumstances:
6.2 All third-party service providers engaged by kis888 are contractually required to process personal data only for the specific purposes for which they are engaged and to maintain appropriate technical and organisational security measures.
7.1 Some of our third-party service providers operate in jurisdictions outside Malaysia. Where personal data is transferred internationally, kis888 ensures that appropriate safeguards are in place, including standard contractual clauses or equivalent data protection mechanisms recognised under applicable law.
7.2 By using the kis888 Platform, you acknowledge that your personal data may be transferred to and processed in countries outside Malaysia, subject to the safeguards described in this Section.
8.1 kis888 retains personal data for the duration of your active account relationship with the Platform and for a minimum of five (5) years following account closure, as required by anti-money laundering regulations and applicable gaming compliance obligations.
8.2 Transaction records (deposits, withdrawals, bet history) are retained for a minimum of seven (7) years for financial regulatory compliance purposes.
8.3 KYC documents are retained for the minimum period required by applicable identification verification regulations, which is typically five (5) years from the date of the last transaction on the Account.
8.4 Where you request deletion of your personal data, we will delete or anonymise data that is not subject to a mandatory retention obligation. We will inform you of any data that must be retained and the reason for its retention.
9.1 kis888 implements technical and organisational security measures appropriate to the risk presented by the personal data we hold. These include:
9.2 In the event of a personal data breach that presents a high risk to your rights, kis888 will notify affected individuals in accordance with applicable data protection law and within the timeframes required.
10.1 The kis888 Platform uses cookies and similar tracking technologies to deliver and improve the Service. Cookies are small text files stored on your device by your browser when you visit a website.
10.3 kis888 does not use third-party advertising cookies or cross-site tracking technologies that would allow external parties to build advertising profiles based on your activity on this Platform.
10.4 You may configure your browser to refuse all cookies or to alert you when cookies are being sent. Disabling strictly necessary cookies will impair Platform functionality including login and session management.
11.1 Subject to applicable data protection law and our legal retention obligations, you have the following rights in relation to your personal data held by kis888:
11.2 To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Subject Request". Please include your full name, registered email address, and a description of the specific right you wish to exercise. We will acknowledge your request within 5 business days and respond within 30 days.
12.1 The kis888 Platform is strictly restricted to adults aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under this age, we will immediately delete that data and close the associated account.
12.2 If you have reason to believe that a minor has registered an account on the kis888 Platform, please contact us immediately at [email protected] with relevant details so that we may take appropriate action.
13.1 The kis888 Platform may contain links to third-party websites, game provider content, or external resources. This Privacy Policy applies only to the kis888 Platform and does not extend to any third-party websites or services. We recommend that you review the privacy policies of any third-party sites you visit independently.
14.1 kis888 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they significantly affect how we use your personal data — we will notify registered Players by email to the address on file and/or by a prominent notice on the Platform at least 14 days before the changes take effect.
14.2 Minor updates (such as formatting corrections, clarifications that do not alter your rights, or updated contact information) may be made without advance notice. The "Last updated" date at the top of this page will always reflect the most recent revision.
14.3 Continued use of the kis888 Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.
15.1 If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the kis888 data protection team through any of the following channels:
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